Shopify product video formats MP4, MOV, WEBM: what Sume returns

Shopify's product media page lists MP4, MOV and WEBM for product videos, up to 1 GB, 10 minutes and 3840x2160. Sume's Timeline 1.0, video filter and video trim endpoints return an MP4, so MP4 is the format to plan around; no docs page lists MOV or WEBM output.

Which formats does Shopify accept?

Read on 2026-09-30: MP4, MOV and WEBM.

Can I crop a product video for a product page?

Yes. POST /v1/video-filter takes one media.sume.com clip and a crop op with fractional x, y, width and height, and returns a new MP4 at $0.02 per encode job (confirm live in GET /v1/catalog). The check route is free.

curl -X POST https://api.sume.com/v1/video-filter \
  -H "Authorization: Bearer $SUME_API_KEY" \
  -H "Content-Type: application/json" \
  -H "Idempotency-Key: pdp-crop-001" \
  -d '{
    "video_url": "https://media.sume.com/artifacts/artf_demo/product.mp4",
    "ops": [{ "op": "crop", "x": 0, "y": 0, "width": 1, "height": 0.75 }]
  }'

What if I need MOV or WEBM?

Nothing in the Sume docs produces them, so convert outside Sume, or use MP4, which Shopify lists.

What should I verify?

The Timeline and video filter docs do not state a codec, so open the file in the Shopify admin preview before you publish. The limits above come from Shopify's page and may change.